PRIVACY POLICY
TERMS AND CONDITIONS
RETURNS
PRIVACY POLICY
TERMS AND CONDITIONS
RETURNS
Identity and address
WAYNE TECH S.A. DE C.V with address at Calle Cuauhtémoc 92, Col. San Pedro, Iztacalco, Mexico City. Phone: 55 70 05 52 10
Personal data collected by WAYNE TECH S.A. DE C.V and the non-processing of sensitive personal data
These are the personal data, whether identification and/or financial and/or professional, provided by you directly or through any means of contact and/or public online connection forum related to: (i) the services provided by WAYNE TECH S.A. DE C.V, administrative and various services in general (hereinafter and jointly referred to as the "Services") and (ii) any other data collected from time to time due to the provision of the Services. WAYNE TECH S.A. DE C.V does not collect or process sensitive personal data.
Primary purposes
WAYNE TECH S.A. DE C.V will process your personal data to carry out any or all activities necessary to fulfill the obligations that arise and derive from the contractual and/or commercial relationship of the provision of Services, invoicing, and collection.
Secondary purposes
WAYNE TECH S.A. DE C.V will process your personal data to carry out any or all secondary purposes such as informing you about the launch or changes of new products, goods, services, promotions, and/or offers according to your interests; conducting studies on consumption habits and market, as well as for any other activity aimed at promoting, maintaining, improving, and evaluating the Services. If you do not wish WAYNE TECH S.A. DE C.V to process your personal data for such secondary purposes, please send an email to datospersonales@mascaradelatex.com. You may change your option at any time.
Means and procedure for exercising ARCO Rights and/or revoking consent for the processing of personal data
You or your legal representative may exercise any of the rights of access, rectification, cancellation, or opposition (hereinafter "ARCO Rights"), as well as revoke your consent for the processing of your personal data by sending an email to the Personal Data Department of WAYNE TECH S.A. DE C.V at datospersonales@mascaradelatex.com, where you will be attended to in a timely manner.
Your request must be made through the Unique Form for the Exercise of ARCO Rights, Revocation of Consent and/or Limitation of the Use or Disclosure of Personal Data (hereinafter the "Form") which is available on our page and contains all the elements to be able to attend to your request according to the regulations. For the Personal Data Department of WAYNE TECH S.A. DE C.V to follow up on your request, you or your legal representative must correctly prove your identity, for which it is necessary to complete all the fields indicated in the Form and accompany it with a copy of one of the valid official identifications indicated therein.
In the event that the information provided in the Form is erroneous or insufficient, or if the corresponding accreditation documents are not attached, the Personal Data Department of WAYNE TECH S.A. DE C.V, within five (5) working days following the receipt of the request, may request you to provide the necessary elements or documents to process it. You will have ten (10) working days to respond to the request, counted from the day after you received it. If no response is given within that period, the corresponding request will be considered as not submitted.
The Personal Data Department of WAYNE TECH S.A. DE C.V will communicate the decision adopted, within a maximum period of twenty (20) working days counted from the date the request was received, so that, if it proceeds, it will be made effective within fifteen (15) working days following the communication of the response. The response will be sent electronically to the email address specified in the Form.
Options and means to limit the use or disclosure of your personal data
You may limit the use or disclosure of your personal data by sending your request to the Personal Data Department of WAYNE TECH S.A. DE C.V at datospersonales@mascaradelatex.com. The requirements to prove your identity, as well as the procedure to attend to your request, will be governed by the same criteria indicated in the previous section. If your request is successful, the Personal Data Department of WAYNE TECH S.A. DE C.V will register it in WAYNE TECH S.A. DE C.V's own exclusion list so that you stop receiving our promotions.
"Changes may be made to this Privacy Notice at any time. The most recent version of the Privacy Notice can always be consulted on the website: https://mascaradelatex.com/"
If you are interested in exercising your ARCO rights, please download the "Unique Form for the Exercise of ARCO Rights, Revocation of Consent and/or Limitation of Use or Disclosure of Personal Data" here and send it to datospersonales@mascaradelatex.com
NEWSMDL Coupon
By subscribing to our newsletter, you will receive a 15% discount coupon for your next purchase.
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The NEWSMDL coupon is sent after completing your email registration.
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The coupon must be applied during checkout on the website or app.
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The purchase must be completed using the same email address used for registration.
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Single-use only and cannot be combined with other coupons.
- Applies only to selected items.
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Not valid on gift cards, sale items, wholesale purchases, or products already subject to discounts.
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Not valid on marketplaces (Amazon, Mercado Libre, etc.).
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Valid for one month from the date of receipt.
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Not valid during seasonal campaigns such as Hot Sale, Buen Fin, Black Friday, or other promotional periods.
APP20 Coupon
Download the app and make your first purchase to receive 20% off.
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Valid only for the first purchase made through the app.
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Coupon code APP20 must be entered during checkout.
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Cannot be combined with other promotions or coupons.
- Applies only to selected items.
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Not valid on gift cards, sale items, wholesale purchases, or products already subject to discounts.
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Valid for one month from the date of receipt.
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Not valid during promotional periods such as Hot Sale, Buen Fin, Black Friday, or other seasonal campaigns.
Shipping
Delivery times are approximately 5 to 7 business days from the date the order is confirmed.
Delivery times may vary depending on the destination and external logistical factors beyond our control.
International Orders
All purchases made with international shipping are considered Final Sale.
Due to import restrictions and customs procedures applicable to the return of merchandise to Mexico, we do not accept exchanges, returns, or refunds on international orders once they have been shipped.
Máscara De Látex reserves the right to refuse, restrict, or cancel the sale of its products if there is suspicion of violations of laws, regulations, purchase or sales policies, or any unlawful activity.
We also reserve the right to stop an order at any stage of the purchasing process (online purchase, processing, or shipment) if fraud or any irregular activity is suspected. This includes the detection of fraudulent payments or situations in which the identity of the purchaser or recipient does not match the holder of the payment method used (digital wallet, credit card, debit card, or other electronic or physical payment methods).
All purchases made with international shipping are considered Final Sale.
Due to import restrictions and customs processes related to the re-entry of merchandise into Mexico, we do not accept exchanges, returns, or refunds on international orders once they have been shipped.
Before completing your purchase, we recommend carefully reviewing your size, color, quantity, shipping address, and all other order details.
Only cases involving damaged products, defective items, or errors attributable to the company will be reviewed. In such cases, the customer must report the issue within 5 calendar days of receiving the order, including photographic evidence for evaluation.
By completing an international purchase, the customer agrees to these terms of sale.
